Terms of service

BODIES CLO LTD is the proprietor and operator of the “Site” (registration number: 14309248).

The owner and operator of the BODIES CLO BRAND is BODIES CLO LTD (company number 14309248). Throughout these terms and conditions, BODIES CLO LTD is referred to as “we,” “us,” “our,” and “BODIES CLO LTD.” Our principal trading office and registered office address is (BODIES CLO LTD, 20-22 Wenlock Rd, London N1 7GU).

This page describes the legal terms and conditions (“Terms”) under which we sell you (“Customer”) any of the objects displayed on the website (“Items”).

These Terms apply solely to the purchase of Products and Services (including shipping) from the Sites. Purchases of BODIES CLO LTD products and services from any other source are subject to the terms and conditions applicable to that source (“Other Sources”).

Please be aware that promotions and offers accessible via the Website might not be accessible via Other Sources and vice versa.

Prior to placing an order for any Products from the Sites, please read and ensure that you understand these Terms. Before submitting an order, the following requirements must be met. By placing an order on the website, you indicate that you accept these terms.

*FOR INFORMATION REGARDING OUR LIABILITY TO YOU UNDER THESE TERMS, PLEASE REFER TO THE ‘LIABILITY’ CLAUSE BELOW.

For future reference, you should print a copy of these Terms or save them to your computer.
We will periodically revise these Terms. Please review these Terms whenever you desire to order a Product to ensure familiarity with the most recent version.

We reserve the right to modify these Terms on occasion. The last change to the Terms occurred on April 23, 2023.

How our agreement with you is fashioned
By following the instructions on our website, you can place an order with us. Before submitting your order, you can review and correct any errors.

Please review each stage of your order before clicking “Confirm and Pay,” as changes cannot be made after that point.

After clicking “Confirm and Pay” to submit an order, we’ll send you an email confirming that we’ve received it and, if applicable, that you’ve ordered Delivery Service. This email confirms that we have acknowledged your order, thereby creating a legally binding contract. Then, we will notify you via email (the “Despatch Confirmation”) that your order has been shipped.

Please note that the quantity of available items is subject to change. Due to the time required to process an order after it has been submitted, the availability of certain items may alter. If a product is no longer available, we will notify you immediately and issue a refund if you have already paid for it.

We reserve the right to reject your order if the item you’ve requested is unavailable or out of stock, if we are unable to obtain authorization for your payment, if there is an error in the product description (including the price or promotion), or if we suspect you’re attempting to deceive us.

If we are unable to provide you with an Item under these terms, we will notify you via email. If you have already paid for the items, we will promptly refund your entire payment, including shipment costs.

Products on the website
The images of Products on this website are for illustrative purposes only. We cannot guarantee that your computer’s display of any colour will accurately reflect the colour of the genuine Items. Your Products may vary marginally from their pictured representations.

We make every attempt to ensure that the measurements and dimensions specified for each Item are as accurate as possible, but they are all estimates. Please consult the size chart for information on sizing.

Despite our efforts to ensure the accuracy of the Site’s content (which includes descriptions of Items and associated services such as shipping, payment terms, offers and promotions, and delivery timeframes), the Site may contain typographical errors, other errors or inaccuracies, and may not be complete or current. We reserve the right, without prior notice, to correct any errors, inaccuracies, or omissions and to alter or update any information. We will notify you if the error affects a previously placed order. We reserve the right to reject orders based on potentially incorrect or inaccurate website content.

We reserve the right to modify the Items to reflect modifications to applicable laws, tariffs, and regulations, as well as to implement technical adjustments and improvements. These changes will have no effect on your use of the Items.

Our products are sold with the expectation that they will be used exclusively for personal purposes. Please contact us for additional information if you intend to use an Item in a commercial or public context.

We make every effort to ensure that the prices displayed on our website are accurate at the moment the pertinent information is entered.

Prices are subject to change without prior notification. However, these changes will not affect orders that have already been shipped.

Each item’s price includes any applicable value-added tax (VAT) at the rate for which we as the merchant are responsible.

Please note that website prices apply solely to Webstore transactions and not to other transaction types.

Shipping and handling are not included in the price of an item. You will be informed of our shipping costs during the ordering procedure. You can also view our delivery options and prices on the Shipping Information page.

If you utilise one of our return methods, our Returns Policy page lists the associated return fees.

If the item you have ordered is unavailable or out of stock, if we are unable to obtain authorization for your payment, if there is an error in the product description (including the price or promotion), or if we suspect deception, we reserve the right to reject your order.

We will notify you via email if we are unable to provide you with an Item under these conditions. If you have already paid for the Items, we will promptly refund the full purchase price, including any shipping fees.

Authentication and Transactions
Mastercard and Visa are accepted for online purchases (shipping expenses included). Also accepted are PayPal, Apple Pay, and Google Pay. Accept only British pounds sterling as payment. This is handled by our payment processor, Stripe Payments.

The card issuer must validate and authorise all credit and debit cardholders. If the card issuer refuses or declines authorization for any reason, you will be notified by email as soon as possible.

To verify your identity and the personal information you provide in conjunction with an order, we may conduct searches with credit reference agencies. To achieve this, government agencies may compare your personal data with any specific information contained in any database (public or private) to which they have access. They may use your information in the future to assist other businesses with verification. Additionally, your PII may be used to detect and prevent fraud. By submitting your order, you agree to the aforementioned terms.

All ordered items remain our property until we receive full payment.
Shipping of orders submitted via websites

During the order procedure, you will be presented with various delivery options. Depending on the location where the order is submitted, the options vary. Regional delivery options are described on the Shipping Information page.

In addition to the cost of the products themselves, there will be delivery costs. The shipping cost will vary depending on the delivery mode chosen.

Please be aware that in addition to the cost of the Items and shipping, your country of residence may impose import duties and taxes. Before placing your order, please contact your local customs office for more information on the applicable duties and taxation. These duties and levies are waived for us. If you fail to pay these duties and taxes, or if you do not collect your order and it is returned to us, you will be responsible for all associated costs.

You must provide a complete and accurate address for delivery. To avoid confusion, this section includes the recipient’s address and name. If you provide us with insufficient or inaccurate information, we cannot be held liable if your order is sent to the wrong person or address.

We will make every effort to fulfil your order within the specified timeframes. On occasion, however, delays cannot be avoided due to unforeseen factors or events beyond our control, such as material shortages, travel or transportation disruptions, import delays, software or technical malfunctions, or greater-than-anticipated demand. Please be aware that delivery times may be extended during sales and other periods of high demand.

We are unable to deliver on public and bank holidays, Christmas Day, Boxing Day, and New Year’s Day. These dates will result in an extend of the shipping period. Please add one additional business day (Monday through Friday, excluding Saturdays, Sundays, and public holidays) for each of these days when calculating the estimated delivery date and selecting a delivery option.

Refunds and returns
You may return items within 14 days of receiving your order under the following conditions: The items are unworn and unwashed (and show no indications of wear or other stains); The items have all tags attached and are returned with the correct despatch and order information.

We will refund the purchase price, less any discounts or special offers that were applied during the purchase. Shipping costs and return shipping costs are nonrefundable. All refunds will be processed using the payment method originally used to make the purchase.

Cancellation
This does not affect your constitutional rights. If the product you purchased is defective or misrepresented, you might have the legal right to terminate the contract.

You should return the Items in their original packaging whenever possible, and as soon as possible after notifying us of your cancellation request. We are not responsible for any loss or damage to an Item prior to its return to us, including loss or damage that occurs during transport.

This benefit does not apply to items (such as swimwear or undergarments) that cannot be returned for hygienic reasons or whose hygiene seal has been broken. To cancel your order, you must notify us in writing by submitting the Order Cancellation Form located at the end of these Terms or by sending an email to help@bodies.com. In all correspondence with us, please include your name, address, and order number so that we can identify you and your order.
Please note that the accompanying policy only applies to purchases made through the Webstore. You must verify the applicable source or vendor’s return policy for Items purchased from Other Sources.

Our Cancellation Right
We reserve the right to terminate the agreement for a particular Item upon written notice if you fail to make any payments when due. If you do not permit us to deliver or collect the Items within a reasonable timeframe, we may also terminate the agreement.

Charge vouchers
On our website, you can purchase gift cards (the “Gift Card”). Both the purchaser and the recipient are able to use your Gift Card.

If a payment that was previously credited is later declined, the credit will be removed.

Your purchases will be deducted from your Gift Card’s balance; any remaining balance may be applied to future purchases.

The Gift Card is not redeemable for cash and cannot be resold. No refunds or exchanges are available. If the Gift Card is sold, it will not be honoured.

The Gift Card will expire one year after your last purchase or balance inquiry, and any remaining balance will be deducted.

We are not responsible for lost, stolen, or damaged Gift Cards. It will not be replaced or refunded under any of the previously listed circumstances.

Liability
You agree not to use any purchased Items or Services for commercial, business, or resale purposes, and we are not liable for any loss of profit, interruption of business, or business opportunity. We only sell the Items for personal and domestic use. To purchase items from the Site if you are not a consumer, you must first receive our prior written consent.

These Terms do not limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded by law.

If you are a Consumer, we are responsible for any loss or damage that is reasonably foreseeable. If we fail to comply with these terms, we are liable for any loss or damage you incur that is a foreseeable result of our breach of this agreement or our failure to exercise reasonable care and skill, but we are not liable for any loss or damage that is not foreseeable.

Loss or damage is considered foreseeable if it is obvious that it will occur, or if both you and we knew, at the time the contract was formed, that it could occur, such as if you discussed the possibility with us during the sales process.

General
Our Service Terms regulate your use of this site. Include our company name, logos, and website content. Please take the time to thoroughly read this in order to use this website effectively. You demonstrate acceptance of the Terms of Service by using the Site.

We will utilise your personal information in accordance with our Privacy Statement when you use the Site and/or make a purchase. Please read this section attentively as it explains how we will use and share your personal information. By placing an order on and/or using the Site, you signify your agreement with the terms of the Privacy Statement.

The website makes use of cookies. Please review our Cookies Policy to learn more about how we collect and use information collected via cookies on our website. By utilising this website, you signify your agreement with our Cookies Policy.

Customers must be 16 or older to order on this website. Unless otherwise specified, you, a parent, or a legal guardian must purchase Items on your behalf.

These Terms and any document expressly referred to in them, along with our Privacy Policy, Cookies Policy, and Terms of Use, constitute the entire agreement between you and us and supersede and extinguish all prior agreements, promises, assurances, warranties, representations, and understandings, whether written or oral, with respect to their subject matter.

You acknowledge that in placing an order and entering into a contract with us, you did not rely on any statement, representation, assurance, or warranty (whether innocently or negligently made) that is not expressly stated in these Terms or any document expressly referred to in them, such as our Privacy and Cookies Policy and Terms of Service. On the basis of these terms, none of us will assert claims for innocent or negligent misrepresentation or negligent misstatement.

We are not responsible or liable for any failure to perform or delay in performance of our obligations caused by an act or event beyond our control.

We may assign our rights and responsibilities under this agreement to a third party without affecting your rights or our responsibilities under these terms. Only with our prior written consent may you transfer your rights or obligations under these Terms to a third party.

Your purchase from us creates a bound legal agreement between us. No other party shall have any rights under the Contracts (Rights of Third Parties) Act of 1999 or otherwise to enforce any of its provisions.

Each of these provisions operates independently. If a court or competent authority determines that one or more provisions are unlawful or unenforceable, the remaining provisions will continue to be enforceable.

If we do not insist that you perform any of your obligations under these Terms, if we do not enforce our rights against you, or if we delay in doing so, this does not indicate that we have waived or released you from these obligations. We will waive your default only in writing, and such a waiver will not apply to subsequent defaults.

This Contract is governed by English law. This means that your use of the Site and any contract for the purchase of Items through the Site are subject to English law, as are any disputes or claims arising out of or relating to the same. You and we agree that the courts of England and Wales will have non-exclusive jurisdiction over any dispute arising out of these Terms or your use of the Site.

If you have any queries or concerns regarding our Products, Terms, or Website, please contact our Customer Care Team at help@bodiesclo.com.

BODIES DNA is a platform for sharing content that enables creators to interact with their audiences through the most recent and relevant content. As one of our fundamental values, we have made every effort to present our terms and conditions in the most straightforward manner possible.

Welcome to the website for BODIES DNA.
It is a privilege to have you present.
By using BODIES DNA, you agree to be bound by these Terms & Conditions (“Terms”) and any other policies that we link to on the Platform and in these Terms & Conditions.

These Terms govern your use of our website (https://bodiesclo.com/terms-of-service/), apps, and any other software or features offered in conjunction with our services (“Platform” or “BODIES DNA” collectively). We refer to BODIES CLO LTD ((company number 14309248)) and our affiliated companies when using the terms “we”, “our”, and “us” in these Terms.

Please carefully review these Terms and get in touch with us if you have any concerns. If you do not concur, kindly do not use BODIES DNA.

Minimum age for creating a BODIES DNA account and registering as a user is 18. In order to create an account on behalf of another individual, you must first obtain their permission. You are responsible for appropriate account usage.

You affirm that you are (i) older than 18 and (ii) legally able to enter into this agreement when you establish an account. You must provide us with precise personal information; if anything changes, please notify us immediately so we can update our records.

If you are using BODIES DNA on behalf of a company or an individual, you represent that they have given you permission to act on their behalf and that they accept these Terms.

You are responsible for all activities that occur on your account; therefore, keep your login information and password confidential and do not share them. If you believe your account has been compromised, please contact us immediately.

You may not assign or transmit your account to a third party, nor may you use your account (or permit anyone else to use it) in a way that, in our reasonable opinion, harms BODIES DNA or our reputation, or violates the rights of third parties or applicable laws and regulations.

BODIES DNA PROFILE
Choose a username that is appropriate for all users and does not violate others’ rights.
We recognise that your username is extremely important to you. Nevertheless, it is crucial that your username is appropriate for all audiences and does not violate the intellectual property rights (“IP Rights”) of any third party.

You are not permitted to use the name of another person (such as a celebrity), brand, or company, create an account with an offensive, profane, or indecent username, or create an account with a username you have no connection to in order to profit from it in the future (“Domain Squatting”).

If any of these issues arise, we may require you to change your username (and reassign it to someone else) depending on the circumstances. If you fail to comply, we reserve the right to suspend or terminate your account. If someone claims that your username violates their intellectual property rights, they will be required to file an Intellectual Property report and you will be able to issue a Counter Notice.

If you haven’t logged in, added new links, or received any traffic to your account within the past six months, we may reclaim your username (but only after contacting you).

Your content’s permissions and restrictions
We appreciate the variety of user-generated content on BODIES DNA! However, we wish to guarantee that all Platform users can do so safely. Consequently, there are Community Standards.

Please adhere to our Community Standards, which outline acceptable and prohibited content on BODIES DNA, or your account may be permanently deleted.

By “content,” we refer to the text, images, videos, and links that you have uploaded to your BODIES DNA PROFILE. You are responsible for your contribution, and you warrant:
Whether it’s your content or third-party content, you have the legal right to post it on BODIES DNA (and to grant us permission to use it in accordance with these Terms);

Your content will not violate the privacy, publicity, intellectual property, or other legal rights of a third party;
Your content will not (i) be misleading or deceptive, intended or designed to deceive, or likely to deceive a reasonable person, (ii) cause either of us to violate any laws or legal obligations, and (iii) bring either of us into disrepute or cause us to suffer reputational harm.

Your content does not contain any viruses or other malicious code, files, or programmes designed to interfere with or damage the Platform or any other software, hardware, or device;

You will not use automated programmes or other harvesting tools to access your profile or the Platform, nor will you permit others to do so;
You shall not post unsolicited advertisements, solicitations, or endorsements on BODIES DNA;
Your page is entirely compliant with the Community Content Standards.
Because laws and regulations vary from country to country, we reserve the right to prohibit content that may be legal in some countries and to take any action we deem appropriate, including removing content or limiting access to it or the Platform.

Your content — how we may utilise it
We respect your content and would like to promote it. By submitting content to BODIES DNA, you authorise us to display, use, and distribute it.

When you post content to your profile, you grant us permission to (i) use, publicly display, distribute, modify, adapt, and create derivative works from such content; and (ii) use your name, image, voice, photograph, likeness, and any other personal characteristics in the content; on the Platform and in our marketing across all channels (social media, advertising, and traditional marketing). This licence is global, royalty-free, and perpetual, allowing us to use your content anywhere in the world indefinitely without paying you any fees. You confirm that you own all third-party rights necessary to publish the content on BODIES DNA and grant us this licence.

You will maintain full ownership of your content. However, keep in mind that your content will be accessible to the public and may be used and redistributed by others on BODIES DNA and the internet at large.

Please do not share any private information that you do not want the public to see, and never post social security numbers, passport information, or other sensitive information that could be used to cause harm. You may only post the personal information of other users with their permission and a record of their consent.

We are not required to monitor your content for accuracy, veracity, or legality, but we reserve the right to do so. We reserve the right to modify, remove, or restrict access to content in accordance with these Terms at any time, or to apply a sensitive content warning to content that we deem inappropriate for all audiences.

Our Framework
You have a limited licence to share and view the content of other Platform users. We are not responsible for any information, goods, or services made available via the profiles of other users.

(the “BODIES DNA IP”) are and shall remain the exclusive and sole property of BODIES DNA or our licensors.
You will not acquire any intellectual property rights in BODIES DNA, and you may not use it (including our brand name or logo) for any reason (such as implying a partnership with or endorsement by BODIES DNA) without our prior written consent.

As a user, we grant you a limited, revocable, non-exclusive, non-transferable licence to create, exhibit, use, perform, and upload content consistent with these Terms. If we provide you with images, icons, themes, fonts, videos, or other content, you may only use it on your profile and must follow any guidelines we provide.

You are not permitted to remove, obscure, or modify any proprietary notices or trademarks on the Platform, nor are you permitted to make unauthorised copies, reproduce, distribute, licence, sell, resell, modify, translate, disassemble, decompile, or decrypt the Platform or any portion thereof, or attempt to do so. You are granted a limited, non-exclusive, non-transferable licence to access and interact with the Platform via user profiles if you visit BODIES DNA user profiles (a “profile visitor”).

To the extent permitted by law, we are not liable for the opinions, advice, statements, products, services, offers, or other content posted by other users on their profiles.

Your approach
You are permitted to cancel your BODIES DNA subscription at any time.

Your plan commences upon acceptance of these terms and continues until you cancel it. If you cancel a paid plan, it will typically remain active until the end of the current invoicing cycle, at which time it will revert to a free plan.

Privacy & data
Concerned with the privacy of our users and Profile Visitors.
Our Privacy Notice explains how we use your personal data for our own purposes. Whereas our Data Processing Addendum (“DPA”) (which is incorporated by reference into these Terms) outlines your (and our) responsibilities regarding the preservation of profile visitors’ privacy rights. You acknowledge that, if the DPA applies to you, you have read, understood, and consented to its terms by creating an account. Please visit our Cookie Notice to learn more about our cookie usage.

We will own all data (the “Data”) that we or the Platform create or generate based on your use of the Platform or content (or the use of profile visitors or other users). As part of the Platform’s services, we may provide you with Data or Data visualisations (which we refer to as “Data Analytics”). We make no representations or warranties about the accuracy or completeness of the Data Analytics, but we will make every effort to ensure that they are accurate and complete.

Your visitors
You are solely responsible for (i) how End Users use and interact with your profile and content; (ii) compliance with all applicable laws pertaining to your End Users; and (iii) all transactions between you and End Users conducted via your BODIES DNA (via our “Commerce” and “Payment lock” features, for example).
You also agree that all donations made via “Support Me” are voluntary and uncompensated. This feature may only be used to collect donations for yourself; collecting donations for charities or other organisations is prohibited.

Confidentiality
If we provide you with any confidential information about us or the Platform, you must maintain its secrecy.
On occasion, we may share confidential information with you (such as upcoming features if you participate in our beta testing). You are obligated to protect the confidentiality and security of this information and to take reasonable precautions to prevent unauthorised access.

Feedback
We welcome your suggestions for improving BODIES DNA, and we may occasionally offer you “beta” features and request your feedback.
Please note that if you provide us with feedback, we may use it without compensation (or decide not to use it at all). Occasionally, we may make available to you certain Platform features in “beta” (or similar) form. You acknowledge that we are still evaluating and testing beta functionality, which may not be as dependable as other Platform components.

Liability
It is your responsibility to create and maintain backups of your own data, and we disclaim any liability associated with your use of the Platform.

We are not liable for any damages resulting from downloading, installing, or using the Platform, or from duplicating, distributing, or downloading Platform content. You are solely responsible for protecting and backing up your Platform-associated data, content, and devices.

You will indemnify us for any loss resulting from your violation of these Terms or a third-party claim made against us in connection with your content.
Even if we are aware of the possibility of indirect, punitive, special, incidental, or consequential damages (including loss of business, revenue, profits, use, privacy, data, goodwill, or other economic advantage) resulting from contract breach, negligence, or otherwise, neither of us will be liable for such damages.

Our liability to you under or in connection with these Terms or the Platform is limited to £100 or the fees you paid us at the time the liability arose, whichever is greater.

Disclaimer
Several items are not covered by these terms.
You use BODIES DNA and all Content on the Platform at your own peril. The Platform is provided “AS IS” and “AS AVAILABLE” without any express or implied warranties, such as merchantability, fitness for a particular purpose, non-infringement, or course of performance.

The following are not express or implied warranties or representations made by BODIES DNA, its affiliates, or its licensors:
The Platform will be available at all times and in all locations and will function without interruption;
Errors and flaws will be addressed;
On the Platform, there are no viruses or other harmful components;
The efficacy of the Platform or the results of using the Platform will meet your needs; or
Any content on the Platform, including user-generated content, is exhaustive, accurate, reliable, suitable for any purpose, and readily accessible.

These Terms apply to the maximum extent permissible by law, and nothing in them is intended to exclude, restrict, or modify your legal rights that cannot be contractually excluded, restricted, or modified. If the Australian Consumer Law governs these Terms, our liability for failing to satisfy a consumer guarantee is limited to the resupply of the services or the payment of the purchase price, whichever is greater.

Independent Services
Access to third-party functionality or services (such as a payment portal or online commerce) may be incorporated into the Platform.

BODIES DNA is compatible with a variety of products and services from third parties. We neither endorse (nor make any warranties or representations about) any third-party product or service, nor do we offer refunds for payments made to third parties.

You are responsible for evaluating, approving, and abiding by any additional terms and conditions applicable to the use of any product or service provided by a third party. We reserve the right to suspend or terminate your account or restrict your access to these services on our Platform if you do not accept or comply with these third-party terms.